Thanks Weber support.

abmet

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When communicating with Weber support asking about the differences between the auger revisions I asked how to touch up a spot on the front skirt of my SmokeFire. There was a small place where the enamel had cracked possibly when I tightened the screws that attached it to the legs. I was just looking for advice on what paint would be good to help prevent rust. Instead of giving me that advice they shipped me a whole new skirt. Very happy with that level of service!
 

GriLLMaRksRseXy

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When communicating with Weber support asking about the differences between the auger revisions I asked how to touch up a spot on the front skirt of my SmokeFire. There was a small place where the enamel had cracked possibly when I tightened the screws that attached it to the legs. I was just looking for advice on what paint would be good to help prevent rust. Instead of giving me that advice they shipped me a whole new skirt. Very happy with that level of service!
Awesome to hear that! Honestly that is truly the Weber I know for customer service!
 

Rwar

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When communicating with Weber support asking about the differences between the auger revisions I asked how to touch up a spot on the front skirt of my SmokeFire. There was a small place where the enamel had cracked possibly when I tightened the screws that attached it to the legs. I was just looking for advice on what paint would be good to help prevent rust. Instead of giving me that advice they shipped me a whole new skirt. Very happy with that level of service!
That’s great. This is the reason I bought the smoke fire and sold my traeger. They have also had great customer service for me and my few issues.
 
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abmet

abmet

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I’ve been very impressed with the service I’ve received.
 

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