New controller

Nielskuh

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May 10, 2020
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Hi all,

Like many among us, I have problems getting high temps on my EX4 as well. The highest reachable temperature for me was 140 °C. After a lot email conversations with Weber customer service BE and NL they came up with 2 possible problems which cause the temperature problem.
1. The controller is broken
2. The new auger might end the problems but it's not yet available in Europe.

Today they sent me a new controller. Swapping the controllers is pretty easy, upgrading the software and the SF is ready to use. I set the temp to 310°C but this time stalls the temp at 180°C and crawls eventually back to 130°C. Great...

What I did not mention is that I use a mix of GMG pellets and Weber pellets. Could de GMG pellets cause these problems?

I think the only possible outcome is to wait for the new auger...
400011900810_259105.jpg
 

KevinD

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When I first got my SF I tried brand X pellets and it kept setting an error code. Vacuumed out the auger and used Weber pellets and it was fine. I am sure you know this but make sure you do not have a "plug" at the base of the auger. And try and light it watching the glow plug.
 

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