- Oct 17, 2020
- Reaction score
- SmokeFire EX4, WSM 14.5", 22" kettle
Wow I’m sorry about that. Their warranty and the way they take care of people over here is pretty good. However with this particular grill when people have issues they throw a lot of parts at it. Does DHL deliver to you?
We do have DHL. Imp pretty sure that's who Weber use here.
I can handle parts being thrown at me (can never have too many spares right?) and if there was an issue I would be happy to roll with it until its resolved.
I think I have been one of the lucky ones and the only issues I have had were self inflicted.
Its just that from what I have seen, the laid back Aussie attitude seems to have spilled over to Weber CS here also.