- Jan 2, 2021
- Reaction score
- Weber Smokefire EX4 (gen 1),Weber Summit Silver (2004),Weber Performer Kettle,WSM, Jumbo Joe Go -Anywhere Charcoal
Updated my firmware\software to the latest and tried a rib cook. Started it at 215 degrees manually. It was going fine for about 45 minutes and then dropped like a rock to 165 and below. I was away eating lunch, so from my phone tried to turn up the temp to 250 degrees in hopes of recovery. Nope. It finally lost connection. When I got home it was still running\on, but fire had gone out. No error on the display. I took off the ribs and put them in the oven for a bit. I ended up digging out all the pellets, removing the burn pot, auger, etc.. In all, it took me an hour to get it clean again. Started it at 275 and ran the rest of the cook that way. It worked, but so frustrated. This thing does not like to run at lower temps and the smokeboost has caused the same issue. I’m thinking of ridding myself of it, but still debating. Seems Weber will never fix this issue completely. If others have solved it, please let me know. I’ve like this grill, but damn, this gets old fixing thIngs 90 degree weather. Pellets were Lumberjack. I’ve heard lay offs are coming for Weber and they have a new CEO. Customer service is hard to get in touch with now. I don’t like where Weber is going these days. They’ve been my favorite company for years!