- May 17, 2020
- Reaction score
- United States
Just a quick update. Unit is working after a second visit by the tech. I have modified my auger to prevent it from committing ritual suicide again. I plan to run it for a month or so before passing on the modification to my dealer who promised to pass it on to Weber.
It turned out the age of the pellets were part of the issue. Excessive age allows them to crumble which lead to the auger failure, but the dulled surface allows them to bridge in the narrow tapering auger chute, causing flameouts. If I can get fresh pellets (shiny, slippery surface) from that manufacturer, I'd be happy to use them. I'm currently using some fresh Weber pellets (skid had just arrived at the store), but I'll be investigating other brands, provided I can confirm they are fresh, as I don't care for the smoke flavor I'm getting from the Weber pellets.
Can’t make these things up.