Craig Lares
New member
After my post in which I described finding the super hot spot to the right of the fire box with my first SmokeFire, I subsequently took delivery of a second SmokeFire EX6 at my cabin last Friday. The grill had been delivered to our local hardware store, which provided assembly and delivery to our mountain cabin in the back of a pickup truck. When I attempted the initial burn in cycle, the grill wouldn't go over 80 degrees and finally gave me an E6 (no ignition of the pellets). I followed the trouble shooting guide and cleaned out all the pellets left in the pellet burn cavity. The heating element was glowing red indicating it was working properly. I noticed that the 3 in diameter metal grating over the heating element was in a strange position and the heating element was not sticking out of the hole in the grating and therefore was not coming into contact with pellets sufficiently to ignite them. 90 minutes later I finally had to unscrew the ramp and was able to get the grating back into its proper position with the heating element protruding from its hole like it in the figure in the manual. The grill seems to be working ok now (after two runs) but I'm keeping the old gas grill it is replacing around a while longer until I have a half dozen cooks under my belt with the new grill. Apparently the entire assembly of hardware that results in captivating the small grating over the heating element is not secured sufficiently to keep it in position through the jostling of shipment and delivery. Weber needs to add some fasteners to keep everything in its proper place!